Terms of Service

1. Provider

webdevve.com, LLC, EDRPOU 33626050, Horizon Business Center, 12 Shevchenka St, Kyiv, 01001, Ukraine. contact@webdevve.com; +380 984 752 7141. Published before contract conclusion under the Law of Ukraine "On Electronic Commerce" No. 675-VIII of 3 September 2015.

2. Service and client obligations

webdevve.com is an independent auto concierge providing search, inspection coordination, negotiation and paperwork. We are not a dealer, seller or party to the sale and give no vehicle warranty. The client gives accurate information, pays fees and third-party costs, makes the final purchase decision and verifies the vehicle, documents and seller. Our liability is limited to the paid service fee.

3. Fees and costs

The service fee is stated before the contract. Third-party costs — inspection, transport, dealer and state charges — are paid by the client unless expressly included. No hidden fees.

4. Inspections and orders

Inspections are visual and limited unless agreed otherwise; we do not dismantle vehicles and cannot guarantee hidden defects, accident history or mileage. Orders are confirmed electronically, and the client receives a durable copy under Law No. 675-VIII of 3 September 2015.

5. Withdrawal and refunds

For distance contracts the client receives pre-contract information and a durable confirmation, including the statutory withdrawal right and exceptions. The right may be lost after full performance with prior express consent. Refunds follow the Law of Ukraine "On Consumer Protection" No. 3153-IX of 10 June 2023.

6. Complaints and disputes

Send complaints to contact@webdevve.com or +380 984 752 7141; we reply within 10 business days. Out-of-court dispute resolution is available; the competent authority is the State Service of Ukraine on Food Safety and Consumer Protection under Law No. 3153-IX of 10 June 2023.

7. Personal data

We process names, phone numbers, emails and vehicle details as controller for order performance, communication and legal compliance, kept only as long as needed. Clients may request access, correction or deletion under the Law of Ukraine "On Personal Data Protection" No. 2297-VI of 1 June 2010.